The Role & Responsibility of Social Media

As it currently stands, social media is a domineering force in society. The internet has gone through a process akin to that of capitalism in that the necessity for small businesses has dwindled. The maintenance of a social media site is reliant upon both combining a functional one-stop-shop for a multitude of services enjoyed by users, as well as preying upon human weakness. This human weakness is targeted in a multitude of ways, and primarily in the case of social media, it turns the use of the site into an addiction. Notifications that can be perceived with both sight and sound are capable of inciting a Pavlovian effect that keeps people looking in hopes of receiving something positive. Likes offer a short-form validation without needing a single bit more input from a user on the opposing end but a tap or a click on a button. This leaves people coming back for more validation consistently through the platforms.

For many, social media can function as a prime alternative to many different websites and purchasable services. With only a wi-fi connection, you can access a website that allows for you to communicate with anyone you know, anywhere in the world, instantly, at any time. Instant messaging is a social media standard, and the options it allows for range from simple text based messages to photos and videos to voice messages. There are so many options within the few tech giants controlling social media that it gives many little reason to explore anywhere else on the internet outside of these select few websites. This contrasts with the early stages of the internet during and following the Dot Com Boom, which was a world that needed search engines in order to find the specific sites you might be looking for. It was a much more varied internet that allowed for many more inventive ways to have an individual web experience. However, this is lost today in the current internet landscape. While many of the positives are very good, giving a select few companies with exclusively profit motive full range of control over the attention of nearly 2/3rds of the world population with internet access.

Algorithms have been designed to better cater to the interests of users as well, which start out niche, but due to the lack of complexity in these bits of code, they eventually push toward an extreme direction. While starting off, a person may only look at a site like YouTube for certain kinds of videos, they may slowly be grouped into a greater overlapping niche that requires less work on the end of the algorithmic functions. Videos are linked into the system and are sent out to millions who have been placed into a specific category of person that is no longer in their own, individual, niche corner, but makes up a large population who is being fed the same exact information. This becomes incredibly dangerous once the factor of fear is included. Titles that shout an extreme inspire fear or outrage in an individual, and it becomes much more likely that a person will click on those. Even a single click onto one of these articles, videos, or likes on an account can lead to a streamlined page of content feeding into a precise ideology that preaches a world that is irredeemable and plagued by a certain group of people.

With youths specifically involved in social media, it can be extremely dangerous on their impressionable minds. However, a group of people that seems to lack quite a bit of discussion as they often trust that they are free from naivety is the massive crowd of boomers and gen x’ers using Facebook and repeating information that could be outright lies as if that’s the reality they’re living in. I believe a large scale example of such an event was during the capital riots, in which we most frequently saw grown adults in their 40s as opposed to the youths that can be started at most urban protests. Working in retail and food service has given me an especially personal look, with older Americans reciting details of Communist takeovers through credit cards, vaccines containing the mark of the beast (causing all who receive it to be sent to hell), and two week long meat shortages purportedly being attempts at global starvation, to which they will respond by cannibalizing their neighbors rather than pursuing farming or any method humans have used for tens of thousands of years in the past.

Government regulation can only go so far when the government in itself is too easily avoided by a company. Amazon can avoid spending billions of dollars in a multitude of taxes based on their involvement in the government as well as playing with a few of the loopholes in tax laws regarding intellectual property. In addition, they receive billions in tax exemption every year. The days of muckraking are long gone, and a few lone companies have prevailed on top, leaving small businesses essentially as legal mercy so that they can still be justified under the law. Social media has offered quite a bit of freedom to business owners in maintaining a monopoly over internet users sheerly based on the plethora of websites that exist being able to counter the argument that their existence makes up such a massive part of market share, and only within the last two years has been brought into questioning regarding their control.

With the thought of government regulation in mind, it would be within the best interest of these companies that free capitalist laws are continuously enforced, making it incredibly convenient that these are the types of beliefs that spread like wildfire on social media, transfiguring an egomaniac child rapist born into billions of dollars of wealth like Donald Trump into the savior of the small man. The rights of monopolistic business owners are being upheld specifically on account of the algorithms of social media over the individual, and there is being little done to combat it. Social media has allowed for simple defenses that people once had against the shackles of people like Jeff Bezos to become synonymous with extremist ideologies and Communism, rather than basic common sense. It’s a machine that feeds itself, trapping people into a bubble of never-ending fear, sacrificing their rights in favor of becoming militant members of a violent business government.

The greatest responsibility of social media is to their users, as any government has. However, to turn social media into something humane rather than something disgustingly human in a way that encourages man’s greatest vices would require an incredible restructuring. At the same time, considering these, it brings to question how much of user content can be blamed on the site itself. The algorithms achieve what is ideal for the company, and it uses specifically user content. In the end, I find myself puzzled and greatly without answer. There are extreme changes required that could restructure notifications, algorithms, the placement of advertisements, and the amount of control businesses have over what you see, but then what? What could be done with user content? The same collections of lies with sprinklings of verifiable truth can still flourish. Perhaps there is a greater problem with the state of technology altogether that can be put to questioning.

The Social Dilemma Response

My thoughts on The Social Dilemma, despite a particularly clear standpoint on the responsibilities of the businesses mentioned, are incredibly mixed. While I’m happy that it brought a more prominent light to the serious issues that social media represents, it doesn’t offer very much else. It refuses to touch on a large portion of the causes, as it seems to fear it might get too political and touch on how big businesses become governments all to their own, refuse to treat people justly, and will use any loopholes possible to exploit human nature in favor of profit. It also contrasts what should be a deeply serious topic with a particularly poorly acted and melodramatic dramatization. The conclusion in itself doesn’t offer any answers to all of the questions, but it’s built in such a structure that has you convinced, particularly through the dramatization, that this problem is already being solved by the sheer realization alone that these things are incredibly negative. Still, after this movie has had its moment in the spotlight, these issues are more prominent than ever and are hardly being solved.

Elements of User Experience Response

  1. The website seems to emphasize, first and foremost, the sale of Apple products. Their most recent and updated products are put on display with sleek, advanced looking design choices to highlight them. Apple’s website provides a simplistic layout with visible options that can direct a new user of a MacBook to assistance in any way that they possibly can help, as well as solutions to frequently asked questions.
  2. Entry to instagram immediately makes a clear layout. The logo marks the top of the screen, paralleled by a square plus button, similar to the shape of the images that inhabit the main portion of the site (implying this button would add a new post), a heart button that has a red dot in its top right corner when you have a notification, and a button in the shape of a speech bubble with something that appears to be lightning in the middle, implying instant messaging. Immediately, the main portion of the website begins at the top left with your profile picture and text under it that reads, “Your Story,” which explains what the profile pictures to the right of yours mean: they are the stories of other users that you follow. Below that is the main content, which is an image that likely takes up a good half of the screen, as well as the username and profile picture of the user, a description under the image, and a comment section below the description with a date for how long ago the image was uploaded. The small bottom section of the screen is the navigation, which is separated into the home page, a magnifying glass signifying the, “explore,” page, a play button with the top of a clapboard on it for the, “reels,” a shopping bag for shopping, and your profile picture to show your own profile.
  3. The four listed architectural website approaches are:
    1. Hierarchal
      • Newspaper Websites
        • USA Today
        • Pittsburgh Post-Gazette
        • New York Times
    2. Matrix
      • Amazon
    3. Organic
      • Wikipedia
    4. Sequential
      • A majority of interactive documentaries
  4. The immediate opening to the page presents maybe 15% navigation, and as you scroll down, it represents much less. With the three bars on the side selected though, navigation becomes around 30% of the page’s makeup. Google’s navigation makes up maybe 5% of the top of the screen, 10% of the bottom of the screen, and the search bar takes up maybe 10% on its own. The screen has no content besides navigation. The wikipedia has a sidebar and navigation bar at the top that represent maybe 10% of a widescreen view with navigation. No matter the size of the page, the size of the navigation generally remains the same, allowing for the navigation to always have prominence. The majority of the screen is taken up with content that offers links to different areas on the site. Etsy offers navigation in the header and footer of the page. When scrolled to the top, the header is around 5% of the screen, where at the bottom, the footer navigation represents 25% of the visible content.
  5. Bold color choices distinguish what is most important at any given time, and even small areas of text are clustered in such a way that makes them an active presence on a page.

Thoughts on Interaction Design Chapter 6

I felt this chapter to be one that fascinated me much more than any prior entry, particularly because of its enticing considerations of changing or evolving cultural perspective rather than the standard expectations of the geographically divided cultural perspective. The elements of rapidly evolving local culture are something that has become more commonly recognized than ever in the ever accelerating era of the post-industrial world, likely due to the interconnected technological advancements that are capable of being made on a much larger communication scale. This chapter not only assesses those, bringing a surprisingly dated discussion of children born in the year 1990 and their immersion into technology (something that reads as particularly strange to someone born in the year 2000, born not only into advancements in digital technology, but the very existence of the commercialized world wide web), but also discusses the ethics involved with design that persevere through all design choices. These are frequently described using terms reminiscent of economic study to describe the choices and psychological processes of consumers who would be receiving a product of group-effort artistic design.

Thoughts on Interaction Design Chapters 3, 4, and 5

  • Understanding ethnography would give you the opportunity to observe the interactions between a user of a certain nationality or culture and the variances in interaction that another might possess. This would assist greatly in the planning of a banking website’s layout based on language variants of a site. Certain versions might require more or less explanation of features, as well as functions altogether.
  • While the purpose of a design may be reached, like all art, the work is never truly complete. However, often it will be considered, “accomplished,” in a sense once the goal or functional purpose of a design is reached. This is often specified by the interests of the person who commissioned the designer to pursue a goal.
  • As I sit currently, I use a device under the Microsoft branding. More specifically, it’s a laptop. Throughout my life, I have had three others, all running different Windows operating systems. The reason I find myself coming back to this so frequently is because their branding emphasizes affordability, user freedom, and a satisfying interface. Though they avoid the sleek minimalism of an Apple device, they make up for that in the amount of freedom allowed to be pursued with their operating system, as well as the affordability.

Thoughts on Interaction Design Chapters 1 & 2

Interaction design is the methodical form of design concerning user experience with a certain creation. Whether that’s a physical or digital item, the personalized needs of the user are addressed in varying forms. The greatest challenges seem to be the complexities throughout the process of designing a proper user interface with the user in mind. There are many variables that dabble in a multitude of studies and mediums, and it is understood that each artist of interaction design is essentially working through a thick shadow of vagueness and points that haven’t been articulated properly.

Interaction design is particularly growing in the direction of post-modern media that functions through types of computers. It draws from the fields of graphic design, psychology, anthropology, marketing, data analytics, ethnography, engineering, and now, website development, as well as other forms of computer software and hardware design and engineering. Its evolution seems to have grown into something increasingly technological, as well as increasingly oriented around products rather than devices or items on their own. There is a significant focus toward marketing language present in the text that illustrates this plainly to me.